FAQs
How can I buy your clothes?
On our website, you must add the item you are interested in to your cart, making sure that the size is correct. Remember that we only have one size. On the payment screen, fill in your personal information and select the payment method you prefer. Finally, confirm the purchase and fill in all the information required for payment. You will receive a purchase confirmation email.
How long will it take to receive my order?
Since Vintage Vibey is a one-person company, all items are handmade, and delivery time depends on the number of orders we have. The typical waiting time in Spain is between 2-3 business days (if they are already available and not customized items). If you need a more precise estimate, please email us.
Where do your vintage fabrics come from?
Most of the materials come from second-hand shops and donations. All the fabrics have a past, and have been acquired with the sole purpose of giving them a second life and being transformed.
Are all Vintage Vibey garments made from vintage fabrics?
Each VINTAGE VIBEY garment is unique, cut and sewn by hand using carefully selected vintage fabrics. These materials carry years, even decades, of history. We focus on sustainable fashion, so we repair any wear and tear by hand, preserving the original beauty of each fabric as much as possible.
How do I find the right size for me?
For each product you will find a description that includes specific measurements of the item. You can also consult our size guide . Please note that due to the nature of vintage fabrics, sizes may vary slightly.
Do you have several sizes of the same garment?
No. Vintage Vibey garments are unique and exclusive. We only have one size per garment. In the “MADE TO ORDER” section you will find different vintage fabrics to make your garment in the size you indicate.
Can I request a personalized item?
Yes! Contact us through our "Contact" portal or by email at info@vintagevibey.com and we will discuss how we can create a garment tailored to your needs.
How long will it take to receive my custom order?
Items in the “Made to order” section are made to order and usually take approximately 6 weeks to be ready for shipment.
Do you ship internationally?
Yes, we ship internationally. Shipping costs will apply and will be added at checkout. We will contact you by email to inform you about any customs charges and VAT you may have to pay upon receiving the package in your country.
How much does shipping cost?
Shipping in Spain (Peninsula) is completely free. For international shipments, the cost will be calculated in the payment screen and will depend on the location.
What is your return policy?
We accept returns within 14 days of delivery of your order. Items must be unworn, unwashed and in the same condition as when received. Return shipping costs are the customer's responsibility. For more information, please see our return policy . In case of any inconvenience, you can contact us at info@vintagevibey.com.
How do I process a return?
Send an email to info@vintagevibey.com and we will give you the instructions to manage your return.
Can I donate or sell a vintage fabric?
Absolutely! Send us a message through the "Contact" section and we'd love to talk about how to repurpose your fabric.
Do you have a physical store?
We do not currently have a physical store; our operation is exclusively online.